1filmy Privacy Policy — A Complete Guide to How Your Data Is Protected

When you create an account at 1filmy, you provide certain personal information. You have every right to know how that information is used, who it's shared with, and how long it's retained. This Privacy Policy answers all of those questions.

1filmy follows international data protection standards. In particular, the core principles of the European GDPR (General Data Protection Regulation) guide how we manage your data — meaning you remain in control of your personal information.

Three types of data are collected when you use 1filmy — information you provide directly, data collected automatically, and information received from third parties. Each is explained in detail below.

1filmy only collects the data that's strictly necessary — nothing more. For example, we have no need for your occupation or annual income, so we simply don't ask for it.

1filmy uses the data it collects for five core purposes only. Your information will never be used for anything beyond these — that's our clear commitment.

• Service Delivery: To manage your account, process betting activity, and handle deposits and withdrawals.
• Identity Verification: As part of the KYC process, to confirm that the rightful account owner is the one accessing the account.
• Security Guaranteed: To detect and prevent fraudulent activity, money laundering, and unauthorized access.
• Contact: To send important account updates, payment confirmations, and security alerts.
• Responsible Gaming: To analyse betting patterns and identify potentially problematic behaviour, and to offer support where needed.

1filmy never sells your data. That said, delivering our services requires sharing limited information with a select group of trusted partners — all of whom are held to the same privacy standards we uphold.

• Payment Processors: Only the information required to complete transactions with bKash, Nagad, and Rocket — such as your number and transaction amount.
• KYC Verification Services: With accredited third-party services for identity verification. These providers also comply with international data protection standards.
• Legal Authorities: In cases involving a court order or other legal obligation, specific information may be disclosed to the relevant authorities.
• Technology Service Providers: For cloud storage and server management — these providers cannot view or use your data for their own purposes.

1filmy's servers operate in internationally recognized data centers. Data storage relies on ISO 27001-certified infrastructure — one of the world's leading information security standards.

Retention periods vary by data type. All data is kept for as long as your account remains active. After account closure, KYC documents and financial transaction records must be retained for a minimum of 5 years due to legal obligations. Betting history is kept for 3 years. Marketing-related data is deleted immediately upon account closure.

Once the retention period ends, data is securely destroyed — not just deleted from storage, but shredded so that recovery is completely impossible.

1filmy's data protection relies on both technical and organizational measures. Technology alone isn't enough — staff training and sound processes are just as critical.

• 256-bit TLS Encryption: All communication between your browser and 1filmy's servers is fully encrypted — no one can intercept it in transit.
• Two-factor authentication (2FA): OTP verification for login and withdrawals — knowing your password alone is not enough to access your account.
• Real-Time Monitoring: Automatic alerts are triggered whenever suspicious login attempts or transactions are detected.
• Regular Security Audits: Independent third-party experts conduct vulnerability assessments of our systems at least twice a year.
• Staff Training: Staff members who have access to user data undergo rigorous privacy training.
• Data Breach Protocol: In the event of a data breach, we commit to notifying affected users within 72 hours.

Cookies are small files stored in your browser. 1filmy uses three types of cookies — to improve your experience, not to track you for advertising purposes.

• Essential Cookies: Used to maintain active login sessions and store security tokens. Disabling these cookies will prevent the site from functioning properly.
• Preference Cookies: To remember your language settings and interface preferences, so you don't have to reconfigure them every time.
• Analytics cookies: Used to identify slow or problematic areas of the site — no personally identifiable information is included.

You can disable or delete cookies through your browser settings. However, turning off essential cookies may cause issues with login and payments. Instructions for managing cookies in Chrome, Firefox, or Safari can be found in each browser's settings menu.

At 1filmy, you have clear, enforceable rights over your personal data — not just on paper, but in practice. To exercise any of these rights, reach out via chat support or email us at support@1filmy.click.