1filmy Responsible Gaming — Safe Betting Guide

Responsible betting means keeping betting as a form of entertainment — it should never become a source of income or a way to solve problems. At 1filmy, responsible gaming isn't just a policy statement; it's our genuine commitment to every member.

For many people, betting on cricket matches makes watching the game even more enjoyable. Placing a small wager on your favourite team in a BPL or international match and waiting for the result can be a genuinely fun experience. But when that enjoyment turns into stress, when everyday expenses start getting eaten into, or when you feel a strong urge to bet more just to recover losses — that's a sign something is wrong.

1filmy believes that a happy, safe member is the best outcome for everyone in the long run. That's why our responsible gaming tools aren't buried away — everything is easy to find and use.

• Only bet with money you can afford to lose without it affecting your household
• Decide in advance how much you'll bet each day or week
• Resist the urge to chase losses with bigger bets
• Avoid placing bets when you're drinking or under emotional stress
• Take regular breaks — betting every single day is not a healthy habit

Problem betting doesn't always start overnight. It builds gradually, and often you don't notice it yourself. If you recognise any of the signs below in your own behaviour, take it as a signal to pay attention.

1filmy has five responsible gaming tools that can be activated at any time. Using them is not a sign of weakness — it's a sign of smart decision-making. Simply contact chat support to enable any of them.

1filmy offers three types of limits — deposit limits, betting limits, and loss limits. Each can be set individually or all together.

Deposit Limit Setting a deposit limit caps how much you can deposit daily, weekly, or monthly. For example, a monthly deposit limit of ৳5,000 means the system will automatically block any deposit that would take you over that amount.

Loss Limit Once set, if your net losses exceed a specified amount within a given period, betting is automatically suspended and you cannot place any more bets until the next cycle begins. This is one of the most effective tools available.

Sometimes stepping away is the best decision you can make. 1filmy offers two types of self-exclusion.

Take a Break: You can self-lock your account for 1 week, 1 month, or 3 months. During this period, you won't be able to log in or place any bets. The break cannot be cancelled before it expires.

Permanent Self-Exclusion: If you feel it's best to step away from betting long-term, you can request a permanent account closure. Once closed, the account cannot be reopened for at least 5 years. All remaining balance will be withdrawn before closure.

• Once self-exclusion is activated, 1filmy will no longer send you any marketing messages
• Your account balance stays safe during any break period
• If you attempt to re-register after a permanent exclusion, the system will recognise you and prevent a new account from being created
• Any pending bets are settled automatically during a temporary break

Anyone under 18 is strictly prohibited from using 1filmy. Date of birth is verified at registration, and a national ID or passport is required to confirm age before any withdrawal can be processed.

If there are teenagers in your household who use your devices, it's worth taking a few precautions. Enable parental controls on your browser, keep your app password private, and never share your mobile banking app PIN with anyone.

In Bangladesh, many people feel that admitting a problem is a sign of weakness. But gambling addiction is a health issue — there is nothing shameful about it. Thousands of people face this challenge and, with the right support, go on to lead normal lives.

The 1filmy support team is here to help, not to judge. Discussing responsible gaming will have no negative impact on your account. In fact, they'll help you use the right protection tools and, if needed, access professional support.